![]() ![]() Materials supplied, selected or provided by the customer (COM) are not warranted.īuyer is responsible for freight to and from factory on all warranty claims. Safco does not warrant the color-fastness or matching of colors, grains or textures of such materials. ![]() Due to such natural variations occurring in materials such as wood and leather, these characteristics are not considered defects. Natural products have varying grains and colors. SPECIFIC LIMITATIONS REGARDING COLOR VARIATIONS, FABRICS AND FINISHES Product replacement, replacement parts and repairs will be authorized by a Customer Care representative if acknowledged to be necessary under product warranty eligibility conditions.Upon inspection of the product(s), Safco will collect all relevant information necessary for review of the request.Once a defect has been discovered, the original purchaser must contact Safco immediately (within 30 days of defect detection), in writing, with the serial number(s) (if applicable), date code and model number from the product(s) in question.Please follow the warranty procedures described below to ensure apt and responsive service. 24-Hour High Performance Chair (2424AG).To the extent that a seating product is used in a manner exceeding this, the applicable warranty period will be reduced in a prorata manner. Normal commercial usage for seating is defined as the equivalent of a single shift, forty (40) hour workweek. Safco's warranty obligation is limited to normal use upon receipt of our products. Use of non-multiple shift products for multiple shifts.All COM fabric is not covered under this warranty. ![]() Alterations or attachments to the product that were not approved by Safco.Safco products must be installed, used and maintained in accordance with product instructions and warnings. ![]() Product negligence: A product is not considered defective due to misuse or improper installation.Safco provides specific policies and requirements regarding shipping and handling, and reserves the right to review and address product distribution matters separately. Freight damages: Safco is not liable for any product damages sustained during shipping or handling operations.Product or product components utilized with the intent to rent or lease.All parts (excluding motor) on the XR, ML, E and LT-Series Height-Adjustable Tables.Įxclusions pertaining to this warranty are as follows but are not limited to: Ten Years: Seating controls and cylinders, Rumba™, Cha-Cha™, Electric Height-Adjustable Table series laminates, and wood seating components.Seven Years: Motor on XR-Series Height-Adjustable Tables.Five Years: Glides, casters, polymer-based components, seating upholstery (fabrics and leather), foam, armrests, chrome seating components, user-adjustable work surface mechanisms, laminates, veneer finishes and other covering materials, drawer glides, electrical components, e5™ product line, Event Series, cabinets or mobile systems, components that are either moving parts or controls (guides that are in contact with moving parts), and motors on the ML-Series, E-Series, and LT-Series Height-Adjustable Tables.Three Years: Outdoor Products (Entourage™, Evos™, Canmeleon™ and CoGo™ Product Lines), High Density 4-Post wire shelving and wire components, electrical components and Dry Erase Surfaces.The following listed parts, components and supplies are covered under warranty in accordance with the below schedule following the product purchase date. This warranty is subject to the provisions below. Safco® warranty obligation: We pledge to repair or replace, at Safco’s option, any Safco product or component that is defective in material or workmanship for as long as you, the original purchaser, own it. It helps protect our customers' investments and extends our continuing dedication to our customers after their initial investment. Our warranty pledges excellence in the quality of our products. Contact our Customer Care team for any warranty assistance at (888) 971-6225. Please keep all purchase documents for the product in event the warranty is needed. sdk.environment=production sdk.charset=UTF-8 api.endpoint= sdk.account=f00000000107743 sdk.connectTimeout=2000 sdk.socketTimeout=2000 sdk.crawlerConnectTimeout=10000 sdk.crawlerSocketTimeout=10000 =ixf flat.file=true sdk.proxyPort=0 sdk.proxyProtocol=http eragents=google|bingbot|msnbot|slurp|duckduckbot|baiduspider|yandexbot|sogou|exabot|facebot|ia_archiver Note: Safco® does not require the customer to fill out a warranty registration card. ![]()
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